Privacy Policy
Effective Date: [ 16/11/2024 ]
At Al Fairouz Restaurant, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Law (PDPL) of Saudi Arabia and international standards. By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal data:
- Personal Identifiable Information (PII): Name, phone number, email address, or other details provided when you contact us, make a reservation, or submit feedback.
- Technical Data: IP address, browser type, and device details through cookies or other tracking technologies.
- Transactional Data: Information related to orders, payments, or online bookings (if applicable).
2. How We Use Your Information
We use the data we collect for the following purposes:
- To process and respond to inquiries or reservations.
- To improve your user experience on our Website.
- To provide customer support and respond to feedback or concerns.
- To send promotional offers and updates, with your consent.
3. Legal Basis for Processing Personal Data
We collect and process personal data in accordance with the following legal bases:
- To fulfill contractual obligations (e.g., reservations or inquiries).
- To comply with applicable laws and regulations in KSA.
- With your explicit consent for marketing or promotional purposes.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze Website performance. Cookies help us:
- Understand how visitors interact with our Website.
- Improve functionality and provide personalized content.
You can adjust cookie preferences through your browser settings. By continuing to use our Website, you agree to the use of cookies as outlined in this policy.
5. Data Sharing and Disclosure
We do not sell or share your personal data with third parties, except in the following cases:
- Service Providers: Data may be shared with trusted third-party providers for analytics, hosting, or marketing services, solely to enhance our services.
- Legal Compliance: When required by law, regulation, or government authorities in Saudi Arabia.
- Business Transfers: In the unlikely event of a merger or acquisition, data may be transferred to the acquiring entity.
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal or regulatory requirements under KSA law.
Once data is no longer needed, it will be securely deleted or anonymized.
7. Your Rights
Under the PDPL, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to update or correct inaccurate information.
- Deletion: Request the deletion of your data where no longer required.
- Objection: Opt-out of direct marketing communications or object to the processing of your data.
To exercise your rights, contact us using the details provided below.
8. Security Measures
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Any updates will be posted on this page with a revised "Effective Date."
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Restaurant Name: Al Fairouz Restaurant
- Address: [HiraSt. Jeddah, KSA]
- Email: [Fairouzmtmm@mpireksa.com]
- Phone: [+966126397607]